Online Payment Refund & Cancellation Policy

Fee once paid will not be refundable or transferable in any circumstances.

In most cases, no refund will be granted once the online payment is done through online payment channel. However, exceptions may be made based on the following circumstances:

  1. Multiple payments for same services.
  2. Refund of fee is only possible when University/CIIS has refused or cancelled any applicant’s application.

No Fees is refunded in following cases

  1. If candidate is expelled in case of some discipline issue.
  2. If candidate found in illegal activity.
  3. In case a candidate is found to be non-eligible or not following any rules and regulation specified by the institution during any stage of the course delivery, his/her admission will stand cancelled.
  4. If student’s admission is cancelled or he/she is terminated based on false academic documents submission.

In all matters concerning admissions, the decision of CIIS, Mumbai shall be final and binding on all the candidates. With regard to the interpretation of the provisions of any matter not covered in this page, the decision of CIIS, Mumbai shall be final and binding on all the parties concerned.

Transaction fees charged would not be refunded/ reversed for any refund or reversal of any transaction.

Note: For online payments, it is important for candidates to note the transaction number and order number for future reference and request for any type of refund, for whatsoever reason, will be at the sole discretion of the University.

Terms and Conditions

While using the portal, you (the user) is deemed to have accepted the listed terms and conditions. CIIS, Mumbai reserves the right to add, delete, alter or modify these terms and conditions carefully at any point of time. The User is therefore advised to read these terms and conditions every time he/she uses the portal. All products/services and information displayed on application portal constitute an “invitation to offer”. Your order for purchase constitutes your “offer” which shall be subject to the terms and conditions given below. Online application portal reserves the right to accept or reject your offer.


On registration, you agree to:

  1. Make your contact details available to CIIS and partners, you may be contacted by CIIS and partners for education information through email, telephone and SMS.
  2. Receive promotional mails/special offers from or any of its partner websites.

Restrictions Regarding Materials

  1. All information, documents, software, images, photographs, text, services and other similar materials (collectively, “Materials”) contained in this website are provided are the copyrighted work of CIIS, Mumbai. Except as stated herein, none of the Materials may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior express written permission of CIIS, Mumbai. No part of the Website, including logos, graphics, sounds or images, may be reproduced or retransmitted in any way, or by any means, without the prior express written permission of CIIS, Mumbai
  2. Permission is granted to display, copy, distribute and download CIIS-Mumbai Materials on this Website provided that: (1) both the copyright notice identified below and this permission notice appear in the Materials, (2) the use of such Materials is solely for personal, non commercial and informational use and will not be copied or posted on any networked computer or broadcast in any media, and (3) no modifications of any of the Materials are made. This permission terminates automatically without notice if you breach any of these terms or conditions. Upon termination, you will immediately destroy any downloaded or printed Materials. Any unauthorized use of any materials contained on this website may violate copyright laws, trademark laws, and other related laws and may have various legal consequences.

Privacy Policy

In this Privacy Policy, references to “you” means any person submitting any data or information to “” (Hereinafter for the sake of brevity referred to as ‘CIIS, Mumbai’). The term “Platform” used in this document refers to the website (being, mobile apps and / or any other services offered / to be offered by CIIS, Mumbai. Privacy issues are a high priority for us at CIIS and we follow standard industry practices to maintain your personal information. Please read the following to learn more about our privacy policy. This Privacy policy covers CIIS treatment of personally identifiable information that CIIS, Mumbai collects when you are on the site, and when you use CIIS, Mumbai services.

User Agreement

By using the website you acknowledge that you have read and understood these Terms, that you agree to be bound by all of its provisions and that you have also automatically agreed to have irrevocably waived any complaint, claim or demand whatsoever against us with respect to any liability arising from or connected in any way with the use of this website.

We may amend the Terms from time to time in our sole discretion without any notice or liability to you. Without prejudice to the foregoing, the latest version of the Terms shall be posted on the Website. By continuing to use the Website after such amended Terms have been posted on the Website, you agree to be bound by such amendments.

We may, in our sole discretion and at any time, without notice to you, add to, amend, remove, alter, suspend or terminate the Website or Website Content. Any use of the website by the user after such amendment shall be deemed to constitute acceptance by the user of such amendments or modifications.

You hereby agree to indemnify, defend and hold us harmless, and each of our partners, officers, directors, agents, affiliates, and licensors, from and against all Losses that may arise directly or indirectly out of or in connection with : any breach or non-compliance by you of any of these Terms; your use of the Website or Website Content; any violation, trespass, contravention, breach or infringement of our or any third party’s Intellectual Property Rights caused by you, or your employees, agents or affiliates; or and/or any other applicable data protection laws.

Privacy Policy

BY USING OUR SERVICES OR BY OTHERWISE GIVING US YOUR INFORMATION, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY. Please do review the following carefully so that you may appreciate our policies and practises with respect to protecting your privacy and our concern for your safety.

  • We collect your name, mobile number and email id to identify you as a unique user in order to provide you our services hassle free.
  • We require the information to identify you as a user, improve our services and provide the best possible service to all you and all our other users. We keep this information for internal record keeping purposes only. We may sometimes send you information to your email id or mobile number about ours as well as our associates’ new services, special offers or other information which in our opinion would be of interest to you. We may also sometimes contact you for your feedback for improving our services and market research purposes via email or mobile number keeping your best interest at our heart.

We obtain Personal Data which you knowingly and voluntarily disclose to us, both online and offline, notably when you:

  1. Visit our websites and./or complete one of our web forms;
  2. Visit our premises;
  3. Communicate with us via any means, including but not limited to telephone, and through the use of networking websites, third party apps or similar technologies.


All matters relating to this website are governed by the laws of Maharashtra Government
This privacy policy is applicable to CIIS included but not limited to:

Cognitive Institute Of Interdisciplinary Studies (CIIS)

S1, Sej Plaza, Marve Road Malad (W) Mumbai – 400064